Dominion East Ohio

We want to make sure you have all the information you need to make informed decisions. If you have any questions concerning Energy Choice plans, you can contact the organizations listed here or contact your respective community leader.

Phone:
Contact the Dominion East Ohio call center at 1-800-362-7557 between the hours of 7 a.m. to 7 p.m., Monday through Friday
Emergency Service: 1-877-542-2630 (24 hours a day, everyday). An alternate number is on the front of your bill, or in your local phone directory.
Hearing Impaired Customers: Dial 711.
Mail:
Corporate Address:
Dominion East Ohio
P.O. Box 5759
Cleveland, OH 44101-0759
Mail gas bill payments to:
Dominion East Ohio
P O Box 26785
Richmond, VA 23261-6785
Website:
Visit the website for additional contact information
Email Customer Service
Submit a complaint form



PUCO

PUCO can provide information about utility payment plans, the rules governing utility companies

Phone:
Call the PUCO Call Center at (800) 686-PUCO (7826), 8 a.m. to 5 p.m., Monday through Friday. The TTY-TDD number is (800) 686-1570.
Mail:
Public Utilities Commission of Ohio
Attn: IAD
180 E. Broad Street
Columbus, Ohio 43215-3793
Website:
Visit the website for additional contact information
Email Customer Service



The OCC

The OCC toll-free hotline provides information relating to residential utilities — electric, natural gas, telephone and water.

Phone:
Call the OCC Call Center at 1-877-PICKOCC (742-5622)
Email Customer Service:
Email Customer Service: at occ@occ.state.oh.us or submit your complaints or questions at this link



Community Leaders

Click on this link for a list of phone numbers to contact your Community representative for more information.