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Make sure you have all the information you need to make informed decisions. If you have any questions concerning Energy Choice plans, contact one of the organizations listed below.
Questions?

We are here to help you learn, compare and choose the right option for you. If there are still questions, we want to hear from you.

Call

Inquiries:

800-362-7557

7 am to 7 pm, Monday – Friday

Hearing Impaired Customers:

Call 711

Emergency Service:

877-542-2630

24 hours a day, everyday

Write

Corporate Mail:

Dominion Energy Ohio
P.O. Box 5759
Cleveland, OH 44101-0759

Mail Gas Payments:

Dominion Energy Ohio
P.O. Box 26785
Richmond, VA 23261-6785

The PUCO provides information about utility payment plans, the rules governing utility companies, and other relevant information.

Call

Inquiries:

800-686-PUCO (7826)

8 am to 5 pm, Monday – Friday

Hearing Impaired Customers:

Call 711

Write

Mail:

Public Utilities Commission of Ohio
Attn: IAD
180 E. Broad Street
Columbus, OH 43215-3793

Web:

puco.ohio.gov

The OCC provides information relating to residential utilities: electric, natural gas, telephone, and water.

Call

Inquiries:

877-PICK-OCC (742-5622)

Write

Mail:

Office of the Ohio Consumers' Counsel
65 E. State Street, 7th Floor
Columbus, OH 43215-4213

Web:

occ.ohio.gov | Email the OCC

Customers should discuss questions, feedback or concerns with their Supplier directly.

If you have feedback about our Energy Choice program or an unresolved or other complaint about a supplier, let us know.

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