Manage Your Bill

Whether you own your home or rent, you can lower utility bills with energy conservation habits that reduce your energy use. For more information on low-cost and easy-to-implement improvements, visit Dominion Energy's Energy Saving Tips page.

  • Manage Your Residential Bill
  • Manage Your Non-Residential Bill

Conservation and Managing Usage

Home Performance with Energy Star

Dominion Energy Ohio's Home Performance with ENERGY STAR (HPwES) program through GoodCents is designed to help our residential customers improve their homes' energy efficiency. A home performance assessment, or energy audit, is the first step in improving a home's efficiency and reducing energy consumption through this program. The subsidized cost for the home performance assessment is $50. If you choose to complete energy efficiency improvements recommended as a result of the assessment, you could take advantage of up to $1,250 in rebates offered through this program.

For more information, visit Dominion Energy's Home Performance with Energy Star page.

Budget Billing

In addition to energy conservation in your home, there are a few other options to help you manage your energy costs. Dominion Energy Ohio offers the Budget Billing program, where the cost of your energy usage is spread out over a 12-month period. With Budget Billing, you pay a set amount each month rather than lower gas bills in the summer and higher natural gas bills in the winter.

At the end of the 12-month period a true-up is performed to ensure that you have been billed no more or no less than your actual natural gas costs. You will receive a bill or a credit depending on whether you used more or less energy than your budgeted amount.

For more information, visit Dominion Energy's Budget Billing page or you can enroll online with Manage Your Account.

Energy Assistance

There are a variety of Energy Assistance programs available for natural gas consumers. The assistance may be in the form of a reduction of your natural gas bill and/or a special payment plan based on your household income. Eligibility for these programs is usually based on total household income. Contact Dominion Energy Ohio as soon as you get a delinquent notice. The sooner you call, the more options there may be to help you. Available payment plans and other payment assistance options will be discussed with you.

Additional information on programs such as EnergyShare; Housewarming; 2-1-1 Ohio; Home Energy Assistance Program; Percentage of Income Payment Plan; and more can be found on Dominion Energy's Energy Assistance page.

Conservation and Managing Usage

Budget Billing

In addition to energy conservation in your building, there are a few other options to help you manage your energy costs. Dominion Energy Ohio offers the Budget Billing program, where the cost of your energy usage is spread out over a 12-month period. With Budget Billing, you pay a set amount each month rather than lower gas bills in the summer and higher natural gas bills in the winter.

At the end of the 12-month period a true-up is performed to ensure that you have been billed no more or no less than your actual natural gas costs. You will receive a bill or a credit depending on whether you used more or less energy than your budgeted amount.

For more information, visit Dominion Energy's Budget Billing page or you can enroll online with Manage Your Account.